Cloudy2Clear Windows
Increase in website conversion rate.
Incremental leads generated per month.
AI + Human-led chat for improved conversion rate.
"SmartChat brought the human touch our website was missing, delivering extraordinary results right from the initial trial.
The seamless integration with our systems and 24/7 availability ensured we never missed an opportunity. It has become an indispensable tool for building customer trust and driving measurable success."
Redefining UX in window repair and replacement
Cloudy2Clear, a specialist in double-glazing repair and replacement, has been helping homeowners save money since 2015 by replacing only the glass in window frames. This innovative approach has established them as a trusted partner for cost-effective, high-quality solutions in the home improvement industry.
To elevate customer engagement and lead generation, C2C adopted SmartChat, a 24/7 live chat powered by real people. With instant, personalised messages, it builds trust, captures high-quality leads, and drives consistent business growth.
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94% of our trials turn into long-term customers
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SmartChat succeeded because it:
- Targeted only those most likely to leave without enquiring, avoiding disruption to genuine booking journeys.
- Delivered a fully managed, brand-safe experience with zero internal resourcing.
- Generated genuinely incremental leads that matched the quality of other enquiry channels.
CommVersion’s team managed everything, from configuration and conversation design to optimisation and daily QA. This meant Cloudy2Clear Windows’ marketing team could focus on their core campaigns while SmartChat worked in the background.
Increase in website conversion rate.
Incremental leads generated per month.
AI + Human-led chat for improved conversion rate.
AI finds the moment. Humans convert.
Every click costs.
Make every one count.
SmartChat turns your existing traffic into conversion uplift you can prove, and we'll prove the uplift before you pay a penny.
More qualified leads
Conversion rate vs bots
Trial success rate
Convert more of the traffic you already have
Turn missed visitors into qualified inquiries and real sales conversations with CommVersion’s AI-powered, human-led conversion system.
Trusted by leading brands
