AI-powered
Most home improvement opportunities leak before customers enquire. SmartChat captures them before they bounce, using AI precision and human persuasion.
Proof you can take to your board

More qualified leads
Proven uplift from existing traffic, with no extra ad spend.

Higher conversion than AI-only chat
AI Assist with trained agents delivers real, measurable results.
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increase in website conversion rate for Cloudy2Clear
Proven uplift from existing traffic, with no extra ad spend.
This isn't generic live chat. It's a conversion system built for home improvement brands.
This isn't generic live chat. It's a conversion system built for Home Builders.
Trusted by leading home improvement brands
SmartChat delivers measurable results for retirement villages, later-life communities and care-led living providers across the UK and US.


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How SmartChat works: from visitor to booked appointment
Most chat tools treat every visitor the same. SmartChat pinpoints valuable moments that convert into measurable results.

SmartTargeting
Identifies and engages the right visitors at the moment they’re most likely to leave - capturing demand that would otherwise be lost.
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Human Persuasion + AI

InstantConnect
When buyers are ready to talk, InstantConnect connects them instantly to your team.

Appointment Booking
When prospects aren’t ready to talk immediately, SmartChat books call-backs, appointments or test-drive slots directly into your team’s calendar, reducing drop-off and increasing conversion.

CRM & Attribution Integration
Every conversation flows into your CRM and analytics, with full attribution and ROI visibility.

Dashboard Reporting
Shows lead quality, conversion trends, and ROI performance in real time.
AI finds the moment. Humans convert.
AI finds the moment. Humans convert.
Why SmartChat outperforms the rest
Home improvement brands invest heavily in traffic, but too many homeowners leave without enquiring. Generic chat tools were built for support, not sales and AI bots rarely convert high-value projects.
Forms leak
Bots frustrate
CRO tweaks shuffle the problem
Generic chat stops at conversation
DIY chat teams struggle to scale
SmartChat was built for performance, not support. It combines human persuasion with AI Assist to capture incremental opportunities and deliver 20-30% more enquiries from the same traffic.
Captures high-value visitors before they bounce
AI Assist and trained agents convert 5x more visitors, with accuracy and trust intact
Delivers incremental leads you'd otherwise lose
Qualifies, connects and converts
Runs 24/7, fully managed with no headcount
This isn't your CRM's free chatbot. It's live chat built for conversion.
Results you can prove







AI finds the moment. Humans convert.

What our customers say

More bookings. 24/7
"The quality has improved too, with chats delivering a near 50/50 split between brochure and appointment requests. For a direct sales business, it shows how effective SmartChat is at engaging customers and turning interest into booked appointments.”
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More bookings. 24/7
"The quality has improved too, with chats delivering a near 50/50 split between brochure and appointment requests. For a direct sales business, it shows how effective SmartChat is at engaging customers and turning interest into booked appointments.”
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More bookings. No wasted traffic.
Cloudy2Clear achieved a 40% increase in website conversion rate after implementing SmartChat, capturing more high-value enquiries from existing traffic.
- 40% increase in website conversion rate
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94% of our trials turn into long-term customers
Transparent pricing
and enterprise-level support
Every package includes the full SmartChat system, with AI embedded throughout, supporting multilingual conversations and multi-channel delivery.
SmartStart
For teams that want measurable results fast. Go live in days and prove ROI in weeks.
Include:
SmartScale
Predictable pricing for teams ready to scale.
Include all in SmartStart, plus:
SmartEnterprise
Built for enterprise brands needing control and compliance at scale.
Includes all in SmartScale, plus:
Every click costs.
Make every one count.
SmartChat turns your existing traffic into conversion uplift you can prove, and we'll prove the uplift before you pay a penny.

More qualified leads

Conversion rate vs bots

Trial success rate
Convert more of the traffic you already have
Turn missed visitors into qualified inquiries and real sales conversations with CommVersion’s AI-powered, human-led conversion system.
Trusted by leading brands



















