AI-powered
Most homebuyer opportunities leak before they enquire. SmartChat captures them before they bounce, using AI precision and human persuasion.
Proof you can take to your board

More incremental homebuyer enquiries
Proven uplift from existing traffic, with no extra ad spend.

Higher conversion than AI-only chat
AI Assist with trained agents delivers measurable, repeatable results.

increase in enquiries for Avery Group
Performance proven across UK property and other high-value sectors.
This isn't generic live chat. It's a conversion system built for Home Builders.
This isn't generic live chat. It's a conversion system built for Home Builders.
Trusted by leading retirement living organisations
SmartChat delivers measurable results for retirement villages, later-life communities and care-led living providers across the UK and US.
















How SmartChat works: from visitor to booked consultation
Most chat tools treat every visitor the same. SmartChat pinpoints moments that convert measurable results.

SmartTargeting
Identifies and engages the right visitors at the moment they’re most likely to leave - capturing demand that would otherwise be lost.

Human Persuasion + AI
AI Assist surfaces relevant prompts in real time, while trained agents use human persuasion to convert interest into new-home inquiries.

InstantConnect
When buyers are ready to talk, InstantConnect connects them instantly to your team.

Appointment Booking
When buyers aren’t ready to talk, appointments, tours, or callbacks are booked directly into your calendar.

CRM & Attribution Integration
Every conversation flows into your CRM and analytics, with full attribution and ROI visibility.

Dashboard Reporting
Shows lead quality, conversion trends, and ROI performance in real time.
AI finds the moment. Humans convert.
AI finds the moment. Humans convert.
Why SmartChat outperforms the rest
Retirement living decisions are rarely made in one visit. Prospective residents and their families need reassurance, clarity and time. Yet most chat tools were built for quick transactions, not considered life decisions. Forms go unanswered, bots feel impersonal, and high-intent visitors quietly leave.
Forms leak
Bots frustrate
CRO tweaks shuffle the problem
Generic chat stops at conversation
DIY chat teams struggle to scale
SmartChat is built to convert with care. It combines AI precision with trained human agents to capture incremental enquiries from visitors who would otherwise drop off. The result is more meaningful conversations, more booked consultations, and measurable growth — without extra headcount or complexity.
Captures high-value visitors before they bounce
AI Assist and trained agents convert 5x more visitors, with accuracy and trust intact
Delivers incremental leads you'd otherwise lose
Qualifies, connects and converts
Runs 24/7, fully managed with no headcount
This isn't your CRM's free chatbot. It's live chat built for conversion.
Results you can prove







AI finds the moment. Humans convert.

What retirement living say
.webp)
“SmartChat enquiries are unique because they convert much faster, which is a massive positive for us. Initially, we were concerned that we might push leads we would have normally received into SmartChat. Instead, we discovered that the number of leads from our website increased significantly.”

“SmartChat enquiries are unique because they convert much faster, which is a massive positive for us. Initially, we were concerned that we might push leads we would have normally received into SmartChat. Instead, we discovered that the number of leads from our website increased significantly.”


.png)
.png)
.png)

94% of our trials turn into long-term customers
Transparent pricing
and enterprise-level support
Every package includes the full SmartChat system, with AI embedded throughout, supporting multilingual conversations and multi-channel delivery.
SmartStart
For teams that want measurable results fast. Go live in days and prove ROI in weeks.
Include:
SmartScale
Predictable pricing for teams ready to scale.
Include all in SmartStart, plus:
SmartEnterprise
Built for enterprise brands needing control and compliance at scale.
Includes all in SmartScale, plus:
Every click costs.
Make every one count.
SmartChat turns your existing traffic into conversion uplift you can prove, and we'll prove the uplift before you pay a penny.

More qualified leads

Conversion rate vs bots

Trial success rate
Convert more of the traffic you already have
Turn missed visitors into qualified inquiries and real sales conversations with CommVersion’s AI-powered, human-led conversion system.
Trusted by leading brands




















