Fischer Homes

Fischer Homes increased website conversions by 27% in less than 14 days.

Increase in website conversion rates.

Incremental enquiries generated monthly.

Lower cost per incremental lead vs other channels.

"SmartChat has been a real step forward for us. Not just in increasing lead volume, but in improving lead quality.

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We’ve seen uplift across every part of our funnel: more enquiries, higher intent, and stronger handoffs into our CRM. It’s reduced the load on our OSC team, improved conversion efficiency, and turned chat into a dependable source of qualified demand.”

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Ally Price

Marketing Tehnologist

With strong traffic volumes and growing demand, the team needed a way to:

Capture and qualify more inquiries from existing website visitors.
Extend coverage into evenings and weekends without increasing OSC workload.
Improve conversion efficiency beyond what HubSpot chat could deliver.

2 million+ leads generated

94% of our trials turn into long-term customers

SmartChat succeeded because it:

Engaged only high-intent visitors at the right moment, increasing enquiries without disrupting genuine buying journeys.
Provided 24/7 coverage, delivering a brand-safe experience that reduced pressure on the OSC team with no added internal workload.
Outperformed in-house HubSpot chat, generating incremental, better-qualified leads that converted more efficiently across divisions.