How Instant Offices maximized PPC spend and drove high-value leads with SmartChat.

"SmartChat has been pivotal for our team.Since its implementation, we’ve seen remarkable improvements in lead quality and PPC efficiency. The 24/7 human-led engagement has truly transformed how we interact with potential clients who might otherwise leave our website without enquiring. I highly recommend it to other businesses!”

Bryan Hunter

Head of Digital Marketing

IO aimed to increase the quality and value of website inquries and improve overall UX.

Instant Offices aimed to enhance their lead generation and client engagement strategies in response to a rapidly changing market landscape. With rising competition and a growing demand for superior online experiences, their objective was to increase the value of website Inquiries while effectively managing a substantial PPC spend.

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To connect with high-intent leads, Instant Offices recognized the need for timely and personalized communication. With significant traffic volumes on their site, capturing and converting these leads became essential for growth. They sought to implement a reliable, 24/7 human-led chat solution to facilitate consistent, on-brand interactions, ensuring they met client expectations and efficiently turned inquiries into successful bookings.

2 million+ leads generated

94% of our trials turn into long-term customers

Enhancing client engagement in Real Estate.

Instant Offices is a prominent provider of flexible workspace solutions, specializing in coworking spaces, serviced offices, and virtual offices worldwide.

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By incorporating SmartChat into their digital strategy, they enhance client engagement and lead generation while delivering a personalized, user-friendly experience for businesses seeking office space.