New Victoria Hospital

NVH generated 680+ additional leads in 2 months with SmartChat

Additional leads from SmartChat.

Patient episodes from SC leads in 2 months.

Higher ROI compared to other lead channels.

"I remember telling our account manager that I didn’t want them to sell SmartChat to any hospitals because it’s our golden nugget of the year.

In April and May, we received 680 leads from SmartChat, which has produced 736 patient episodes so far. SmartChat changed the game for our hospital."

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Daniel Verster

Business Development Director

About New Victoria Hospital

New Victoria Hospital is a charity-owned private hospital in south west London. They are one of the few remaining independent hospitals in the country.

Serving local community and international patients since 1898, they are consistently ranked by patients as one of London's top private hospitals.

2 million+ leads generated

94% of our trials turn into long-term customers

Let's look at what makes SmartChat different from other solutions

SmartChat combines the power of data-driven technology with personalised live chat to significantly increase website conversion rates compared to generic live chat tools.

This fully managed solution provides high-quality, on-brand experiences for your customers. SmartChat is specifically configured and managed for each client, offering a "done-for-you" approach. It identifies, engages, qualifies, and converts high-value prospects who are likely to abandon your website without inquiring.

The effortless integration with your existing website allows you to quickly improve key metrics without any upfront costs.