The Thinking Traveller

TTT generates 250+ extra leads outside business hours with SmartChat.

Increase in website conversion rate.

Additional leads generated every month.

Human-led website visitor engagement.

"SmartChat enquiries are unique because they convert much faster, which is a massive positive for us.

‍

Initially, we were concerned that we might push leads we would have normally received into SmartChat. Instead, we discovered that the number of leads from our website increased significantly.”

Marc Dolman & Claudia Dacko

Sales Director & Sales Manager

Nighttime visitors were a lost opportunity for additional revenue.

The Thinking Traveller works with clients across the globe, receiving website visitors and new client opportunities around the clock.

‍

However, despite their desire to provide 24/7 live chat coverage to deliver great UX and ensure no qualified lead opportunity was ever missed, achieving this alone presented a real challenge.

2 million+ leads generated

94% of our trials turn into long-term customers

Enjoy a personalised travel experience with live chat.

The Thinking Traveller is a premier luxury villa rental company, renowned for its exclusive villa collections in the Mediterranean.

‍

It is vital that their website consistently offers a seamless and transparent booking process. This will provide clients with a high-quality user experience while helping TTT maintain the luxury brand reputation they've established.