Latest webinar

The Generation Gap: Understanding the behaviours and attitudes of a newer, younger first-time home buyer.

About this webinar

As the demographic of new home buyers continues to transform - are you ready to accommodate the shift in 2025?

As the percentage of first time home buyers increases, make sure you're prepared to align how they start their search and engage with builders.

Jimmy Diffee, co-founder of The Bokka Group is a customer experience and technology expert in the home building industry.

His passion is utilizing technology to create better, more effective home buying processes with rich, streamlined customer experience at their heart.

In this webinar session, Jimmy will share what he’s learned as the author of the annual Home Buyer Conversion Report - the industry's leading research showcasing technology's influence on new home sales.

What we'll cover

How tech is transforming customer engagement.

Tools driving success and easy adoption.

Jimmy’s 2025 industry predictions.

Understand new homebuyer demographic shifts.

Get to know the speakers

Jimmy Diffee

Co-founder, The Bokka Group

Jimmy is a seasoned customer experience expert and keynote speaker specializing in the home building industry. With 20 years of experience, he leverages technology and data to enhance the home buying process, improve customer experiences, and drive sales.

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As the author of the Home Buyer Conversion Report and Creative Director at Bokka, Jimmy transforms research into actionable strategies. His expertise extends beyond home building, applying best practices from various industries to develop award-winning programs. He's also the visionary behind BuilderCX, an advanced survey solution for the construction industry.

https://Nick Chitty

Home Building Lead Gen Expert

Nick is an experienced sales leader that has become obsessed with the science behind great leads for home builders.

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Whether it's increasing the quantity or improving the quality of leads, Nick wants to know about the theory, application and evidence as to what works and what doesn’t. He is the brain behind this series of online events which aim to dive deep into what is working for home builders (and what is not).