FAQs
Answers to common questions about Commversion’s SmartChat solution.
How does SmartTargeting actually work?
SmartTargeting monitors how every visitor behaves on your site. Things like scrolling patterns, pauses, repeat navigation, form abandonment, hesitation, and exit intent.
Behind the scenes, the system tracks more than 25,000 possible behavioural triggers and learns which ones signal genuine intent on your website.
It then uses that insight to trigger a chat at exactly the right moment, often just seconds before the visitor would have left.
The model continually adapts as your traffic and content change, making engagement timing smarter and more precise over time.
The result is a chat that feels relevant and helpful, not intrusive, and a steady flow of qualified leads that would otherwise have bounced.
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94% of our trials turn into long-term customers
Every click costs.
Make every one count.
SmartChat turns your existing traffic into conversion uplift you can prove, and we'll prove the uplift before you pay a penny.
More qualified leads
Conversion rate vs bots
Trial success rate
Convert more of the traffic you already have
Turn missed visitors into qualified enquiries and real sales conversations with CommVersion’s AI-powered, human-led conversion system.
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