For Marketers
For Sales
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What SmartChat delivers: measurable, incremental, always-on results.
Proven uplift from existing traffic, with no extra ad spend.
AI Assist with trained agents delivers real, measurable results.
Consistent, repeatable ROI across the sectors we serve.
Proven uplift from existing traffic, with no extra ad spend.
From property and travel to automotive and home improvement, SmartChat delivers results where conversion matters most.
36%Uplift in overall site conversion rate
Over 500 additional qualified leads each month from existing traffic.
28% increase in qualified site conversions.
3 times higher lead-to-booking conversion.
Over 30% increase in qualified website leads.
34% Increase in Web Conversion Rate.
Marketers spend more than ever to drive clicks, but most visitors still bounce.
Forms leak. Bots frustrate. CRO tweaks only shuffle the problem.
SmartChat was engineered to deliver incremental leads you'd otherwise lose — with results proven across every sector we serve.
This isn't your CRM's free chatbot. It's live chat built to convert.
Most live chat tools don't improve lead generation because they treat chat as a standalone tool. Real results come from a connected system where every part works together to capture, qualify and connect high-value leads in real time.
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SmartTargeting identifies high-value visitors likely to leave and engages them before they go.
Why it matters: More incremental leads from your existing traffic.
SmartTargeting identifies high-value visitors likely to leave and engages them before they go.
Why it matters: More incremental leads from your existing traffic.
InstantConnect connects qualified prospects to your sales team in real time, by phone or calendar booking, so hot leads never cool.
Why it matters: Faster speed-to-lead and more deals closed.
CRM and GA4 integrations push leads straight into your stack with full tracking.
Why it matters: No manual handling and clear attribution.
Dashboard and reporting show exactly what's working and where your leads come from.
Why it matters: Measurable ROI and better alignment between marketing and sales.
Fully managed and always on.
Why it matters: No extra headcount, no effort for your team.
AI finds the moment. Humans convert.
+36% conversion rate
"SmartChat is the first chat solution that’s actually delivered for us. We’re now getting qualified leads in real time through real human conversations, 24/7 - without having to staff it ourselves or rely on bots
that never really worked.
The Instant Connect feature is a personal favourite. It takes visitors from live chat and connects them to our sales team over the phone in real time, helping us achieve conversion rates in line with our other digital channels.
That’s something we’ve never had from chat before.”
~ Sales Director at Scott Dunn
It's not about more tools. It's about more qualified leads.
SmartChat is built for complex, performance-driven sectors where every qualified lead counts. From homebuilders to healthcare, we help marketing and sales teams capture incremental, high-quality leads from the traffic they already have.
+25% uplift in qualified website leads (William Pitt Sotheby's International Realty).
500+ extra monthly lease enquiries (Select Car Leasing).
+37% increase in site conversion outside business hours (The Thinking Traveller).
30× ROI following the introduction of SmartChat (New Victoria Hospital).
+350 new leads per month (Meathead Movers).
31% increase in qualified enquiries (USA Corporate Services).
Over 1,000 incremental qualified website leads each month (Fisher Future Heating).
SmartChat is built for complex, performance-driven sectors where every qualified lead counts. From homebuilders to healthcare, we help marketing and sales teams capture incremental, high-quality leads from the traffic they already have.
SmartChat doesn't just chat. It converts.
SmartChat combines the tools, data and people you need to turn missed clicks into measurable conversions.
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Identifies when high-value visitors are about to leave, capturing leads you'd otherwise lose.
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Prospects are 5× more likely to share contact details with a real person, while AI ensures fast, accurate, on-brand responses.
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Hot leads are routed to phone instantly, boosting speed-to-lead and downstream close rates.
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Leads flow automatically into your CRM and follow your existing workflows, with no manual input or disruption.
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Every lead is tracked and attributed within your marketing stack, including GA4 and Google Ads — full visibility, zero gaps.
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No setup hassle. Our team handles everything end to end, with performance managed through your existing integrations or the CommVersion dashboard.
Build your package
Flexible, performance-based options for every growth stage. From pilot to enterprise rollout.
Behavioural data analysis on your website identifies the patterns of high-intent leads that are about to churn.
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Our AI-powered engine prompts the visitor with an opening customised to their individual journey.
Specialised agents trained on your knowledge base respond to visitors as soon as they engage to nurture and qualify them as a lead.
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We adapt our hybrid AI-and-Human live chat solution to your business model and industry to generate a measurable lift in leads, conversions, and revenue.
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