See ROI and reduced CPL. Pay only for qualified leads ready to book their dream vacation, not just clicks or casual inquiries.
Avoid uncommitted browsers. SmartChat instantly separates curious dreamers from actual holiday bookings.
Bridge the time zone gap and instantly support your international customers around the clock.
Go beyond basic chat. Engage the right traveller with the right messageat the right time.
SmartChat isn't just another chat solution. It's your concierge partner, powered by data-driven intelligence and personalised with the human touch. It goes beyond basic inquiries, qualifying leads to give you the best for your buck.
SmartChat offers a pay-per-lead model, meaning you only pay for qualified leads ready to book a holiday at a CPL you'll love
Importantly, by increasing your on-site conversion rate and driving quality leads that close, you'll achieve more with your existing budget without the need to increase ad spend.
SmartChat is fully customisable to maintain your visual brand identity. Plus our bespoke-built knowledge base ensures your brand’s tone-of-voice provides a consistent customer journey, from the first browse to the beachfront.
A refreshing performance-led approach to live chat resulting in a demonstrable cost-per-acquisition improvement and better marketing ROI, even on a cost-per-chat basis. We constructed an A/B test to statistically prove the uplift of the chat service and saw an 8% improvement in marketing CPA.
After working with a number of chat providers over the past decade, CommVersion really are a cut above the rest.”
We started with the two-week trial offered to see if the hosted chat would generate more leads than our DIY chat management. In those two weeks, we more than doubled our number of leads and have continued to use the solution ever since. SmartChat has generated more leads than any other source I have tried in years."
We started using CommVersion’s chat solution in 2021 to support our customers 24/7 while providing warm, pre-qualified leads for agents to work with. When we were approached with their advanced solution, SmartChat, it only made sense to upgrade Through SmartChat’s behavioural triggers we are able to enhance the online experience for our customers while increasing seller and landlord lead generation by 38%."
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