Already driving leads for category leaders in real estate, travel, auto, healthcare, legal & more...

Why SmartChat
outperforms other chat products.

Each part of SmartChat is designed to maximise qualified leads, reduce CAC, and deliver provable ROI - fast.

Engage the right visitor at the right moment

Our AI-Powered Smart Targeting technology identifies bounce-risk behaviour and starts the right conversation.

5X better conversion than bots

Trained agents engage at the moment of intent. Driving up conversion rate.

No delay
No leaks

Qualified leads are instantly sent to your CRM with full context while intent is hot. Directly accelerating close rates.

Feels like your brand. Because it is

We build a bespoke knowledge base that mirrors your voice, tone, brand and customer expectations.

Performance-Based Pricing

Only pay for qualified leads. Not Software. No setup cost. Just guaranteed results.

You don’t lift a finger.

We fully manage everything — setup, optimisation, reporting, QA with zero internal lift.

Built to deliver value
across the entire organisation.

Prove ROI, lift conversions, and look good doing it.

01 Drive high-quality leads without increasing spend

SmartChat identifies high-intent visitors and converts them into qualified enquiries using smart targeting and human-led conversations.

02 Boost ROI across paid and organic campaigns

Capture more from your existing traffic. SmartChat increases lead volume by 20–50% and improves conversion across all acquisition channels.

03 Deliver consistent brand experiences at scale

Custom knowledge bases and branded widgets ensure every interaction reflects your tone, style, and standards.

04 Launch quickly and see impact fast

No dev work or internal setup required. SmartChat is fully managed and built for speed-to-impact.

Fewer cold leads. More real conversations.

01

Receive leads that are ready to talk

Every chat-generated lead includes buyer context, qualification notes, and conversation history.

02

Improve conversion with real-time handover

Hot leads are flagged live with Instant Connect, giving sales a faster route to the conversation.

03

Spend less time qualifying, more time closing

Let SmartChat handle early-stage filtering. Sales focuses on high-fit opportunities already showing intent.

04

Reduce follow-up fatigue

Chat-first leads come pre-engaged, which improves reach rates and reduces no-shows.

Revenue growth without adding headcount.

01 Increase revenue without expanding headcount

SmartChat captures more qualified leads from the same traffic, with no impact on internal teams.

02 Track every step from visitor to revenue

CRM and analytics integrations provide visibility across the full conversion journey.

03 Speed up go-to-market execution

From onboarding to lead generation in days. No internal lift or added complexity.

04 Improve efficiency across the funnel

Unlock pipeline growth while controlling cost per lead, operational overhead, and time to value.

Find out if you qualify for a risk-free trial

SmartChat Features

Built to perform. Designed to plug in.

These are the features that make SmartChat a conversion engine — not just another widget.

Smart Targeting

Engages the right visitors at the right moment

Our predictive engine analyses over 1 billion behavioural triggers per year to determine when and how to engage high-value visitors. This reduces noise, increases relevance, and drives more qualified conversations.

Instant Connect

A fast lane Fast-lane routing for high-intent leads

High-value visitors don’t wait. SmartChat converts them into live phone calls and patches them directly to your sales team - while intent is still high.

Seamless Integrations

Works with your CRM, martech, and sales ops stack

SmartChat plugs directly into your existing tools. Including HubSpot, Salesforce, and Google Ads - for clean attribution, lead routing, and nurture sync.

Human + AI Hybrid

Real people, backed by machine learning

Our human agents are trained in persuasion, supported by AI tools that speed up response, personalise answers, and increase conversion.

66% Uplift in in website conversions.

“SmartChat has resulted in high-quality leads that have impressed our sales team.
In my experience, SmartChat is the best chat tool I have come across"

Sarah Norman

HEAD OF DIGITAL AT CREST NICHOLSON

500+ net-new leads generated monthly.

“SmartChat reduced our overall CPA. The level of service has been second to none.I'd recommend SmartChat to any housebuilder It’s a no brainer.”

Allan Walker

Sales Director At Cala homes

40% Uplift in in website conversions.

“With SmartChat, we've increased our onsite conversion rate.
The ability to seamlessly transfer leads over the phone in real-time has been a game-changer.”

Jenny Bierbaum

Sales Manager at Meathead movers

What changes when you stop leaking revenue and start converting traffic the smart way.

Frequently asked questions.

How is SmartChat different from live chat or chatbots?

SmartChat isn’t just chat — it’s a CRO engine. We use predictive AI to trigger real human conversations at the exact moment high-intent visitors are about to leave. The result? 5x more lead capture than bots, and 20–30% more qualified leads from your existing traffic.

Who is SmartChat a good fit for?

SmartChat is built for lead-focused marketers in high-value industries — like real estate, healthcare, travel, automotive, and homebuilding. If your website gets meaningful traffic and every lead matters, we’re likely a strong fit.

Do you replace my current chat or marketing stack?

No. SmartChat runs alongside your existing tools. We integrate directly with your CRM, GA4, and ad platforms — so your workflows stay intact and attribution is seamless.

What happens during the SmartChat Assessment?

We analyze your traffic, user behavior, and lead flow to project SmartChat’s potential uplift. If we’re confident we can deliver a 20–30% conversion lift, we’ll invite you to trial. If not, we’ll tell you — honestly.

How long does it take to go live?

Most clients are fully deployed in under two weeks. There’s zero dev lift on your end — we handle setup, integration, and optimization. You stay focused on your campaigns, we handle conversion.

Do I need developers or internal resources to manage SmartChat?

Nope. SmartChat is fully managed — from deployment to optimization. Our team trains the agents, tunes the triggers, and continuously improves performance. You just get the leads.

Is it secure and compliant?

Yes. We’re ISO 27001 certified and built for enterprise-grade security. SmartChat is used in regulated industries like healthcare and finance with full compliance oversight.

What does it cost?

SmartChat uses a performance-based pricing model. You only pay for qualified leads — not chat activity, software seats, or volume. If we don’t deliver results, you don’t pay.

What if I’ve tried chat before and it didn’t work?

That’s exactly why we exist. Most chat fails because it’s either generic, bot-based, or misused. SmartChat flips the model — targeting only when it matters, using trained humans, and proving ROI. That’s why 94% of trials convert to long-term customers.

Turn 30% more website visitors into qualified leads with zero uplift and provable ROI

Why SmartChat outperforms other chat products.

Engage the right visitor at the right moment

5X better conversion than bots

No delay No leaks

Feels like your brand. Because it is

Performance-Based Pricing

You don’t lift a finger.

Built to deliver valueacross the entire organisation.

Prove ROI, lift conversions, and look good doing it.

01

Drive high-quality leads without increasing spend

02

Boost ROI across paid and organic campaigns

03

Deliver consistent brand experiences at scale

04

Launch quickly and see impact fast

Fewer cold leads. More real conversations.

01

Receive leads that are ready to talk

02

Improve conversion with real-time handover

03

Spend less time qualifying, more time closing

04

Reduce follow-up fatigue

Revenue growth without adding headcount.

01

Increase revenue without expanding headcount

02

Track every step from visitor to revenue

03

Speed up go-to-market execution

04

Improve efficiency across the funnel

Built to perform. Designed to plug in.

Engages the right visitors at the right moment

A fast lane Fast-lane routing for high-intent leads

Works with your CRM, martech, and sales ops stack

Real people, backed by machine learning

Drive results at every stage of the funnel.

Identify high-value traffic

Trigger real human conversations

Deliver qualified, revenue-ready leads

+20 - 30%

25, 000

1 BILLION

94%

Drive results at every stage of the funnel.

What changes when you stop leaking revenue and start converting traffic the smart way.

Without SmartChat

98% of Traffic Lost

Cold Form Fills

Bots & Generic Chat

In-House Teams

With SmartChat

+20–30% More Leads

Warm, Context-Rich Leads

Predictive AI + Human Agents

Fully Managed CRO Deployment

Enterprise-grade security you can count-on.