Achieved an increase in both website inquiries and qualified leads.
Maxmized PPC spend, leading to improved return on investment.
Delivered 24/7 human-led chat that enhances UX and boosts engagement.
Instant Offices aimed to enhance their lead generation and client engagement strategies in response to a rapidly changing market landscape. With rising competition and a growing demand for superior online experiences, their objective was to increase the value of website Inquiries while effectively managing a substantial PPC spend.
To connect with high-intent leads, Instant Offices recognized the need for timely and personalized communication. With significant traffic volumes on their site, capturing and converting these leads became essential for growth. They sought to implement a reliable, 24/7 human-led chat solution to facilitate consistent, on-brand interactions, ensuring they met client expectations and efficiently turned inquiries into successful bookings.
To improve the volume and quality of leads generated through the website and optimize PPC efficiency, Instant Offices implemented SmartChat, transforming how they engage with high-intent visitors. With the ability to provide real-time, personalized communication through 24/7 human-led chat, they significantly improved customer interactions and increased inquiry rates.
The results were remarkable—SmartChat boosted both the volume and quality of leads, with PPC campaigns becoming more efficient and delivering higher returns. The human-led engagement also yielded better-qualified inquiries, resulting in higher deal values. Through this strategic partnership, Instant Offices elevated its website experience, efficiently capturing high-value leads to drive sustained business growth.
What sets SmartChat apart is its combination of smart targeting and seamless human interactions. It enabled Instant Offices to engage potential leads at the right moment with the right message. SmartChat converts visitors who might otherwise browse away without inquiring into valuable leads, 5x better than traditional chatbots, all while maintaining consistent, on-brand communication.
Implementing SmartChat generated more qualified leads, improved service efficiency, and significantly enhanced Instant Offices' overall customer experience.
Achieved an increase in both website inquiries and qualified leads.
Maxmized PPC spend, leading to improved return on investment.
Delivered 24/7 human-led chat that enhances UX and boosts engagement.
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