SCL urgently sought a solution to empower sales teams to convert these prospects into committed lease bookings. Discover how they achieved this with the help of CommVersion's SmartChat.
Despite a steady website traffic flow, Select Car Leasing sought a powerful tool to transform online interest into high-intent lease enquiries. But they face significant challenges:
SCL urgently sought a strategy to pinpoint high-intent website visitors, empowering sales teams to convert these prospects into committed lease bookings.
In an increasingly competitive car leasing market where quality leads are becoming increasingly expensive, SCL needed to find a way to generate high-converting leads at a lower cost.
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Select Car Leasing transformed its sales pipeline by leveraging CommVersion’s SmartChat. Recognising that inbound calls yield the highest conversion rates, SCL focused on turning anonymous website visitors into qualified leads before they churn. SmartChat’s InstantConnect feature seamlessly converted engaged chat conversations into direct sales calls.
This innovative approach rescued about-to-be-lost traffic, generating consistent, high-quality leads and driving substantial sales growth.
Chat agent asks a qualified lead if they’d prefer to get on a call.
If yes, a call between the sales representative and the lead is made.
The stars align, and the lead agrees to take the next step.
The implementation of SmartChat moved the needle for Select Car Leasing, driving impressive results such as:
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