Still have questions...
What is InstantConnect & how do we get started?
InstantConnect is our chat-to-call solution that allows our chat agents to connect a lead to your sales team through a phone call right there and then.
Since you already have SmartChat working your lead generation, all you need to do is provide us with the contact details for your nominated call recipient, their name and the hours they are available to receive calls and we will do the rest. We can get this set up within a few hours.
How does the CRM integration work?
Exactly how you imagine. Right now you’re receiving your leads via email. This will continue but the lead details will also be plugged straight into your CRM in a way that works best for your current lead pipeline.
We can integrate with any CRM platform, and build this to meet any existing requirements so that your team gets full visibility of the lead details exactly where and how they would expect it. This saves time and potential for data errors, allowing your team to get on with their job.