Watson needed to turn curious website visitors into high-intent buyers and sellers. Discover how they were able to achieve this with the help of the smartest CRO tool, SmartChat.
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However, the impersonal nature of the online world can make it challenging for customers to engage effectively. As a result, the brokerage giant encountered some difficulties in its quest for improvement.
In the past, they struggled to convert online leads. The reliance on phone calls created a follow-up bottleneck, leading to missed connections.
In an increasingly competitive real estate market where quality leads are becoming increasingly expensive, Watson needed to find a way to generate high-converting leads at a lower cost.
After interviewing several service providers, Watson determined that SmartChat was the right solution to assist them in the following ways:
Because SmartChat has been built to address many of the lead generation challenges modern brokerages face, the business was confident that the solution would deliver results. Upon implementing SmartChat, the benefits were immediate, which the Watson Realty team loved.
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Implementing SmartChat generated more qualified leads, improved service efficiency, and significantly enhanced Watson Realty's overall customer experience. We'd be delighted to help you achieve similar results.
