SmartChat: AI-powered human chat that boosts conversion

SmartChat uses behaviour-driven triggers and AI-assisted human agents to turn visitors into real enquiries.

What SmartChat delivers: incremental, always-on results.

25% more leads marketers can measure

Proven uplift from the traffic you already have, with no extra ad spend.

5× higher conversion than AI-only chat

AI Assist with trained agents delivers real, measurable results.

94% of trials become long-term customers

Consistent, repeatable ROI across the sectors we serve.

Instant speed to lead

Leads are routed directly to your team in real time for faster conversion.

Trusted by leading brands

From property and travel to automotive and home improvement, SmartChat delivers results where conversion matters most.

The traffic's there. You're just not converting it.

Marketers spend more than ever to drive clicks, but most visitors still bounce.

Forms leak. Bots frustrate. CRO tweaks only shuffle the problem.

SmartChat was engineered to deliver incremental leads you'd otherwise miss.

This isn't your CRM's free chatbot. It's live chat built to convert.

From click to conversion in one seamless journey

Most live chat tools do not improve conversion performance because they treat chat as a standalone tool. Real results come from a connected system.

Target

SmartTargeting identifies visitors showing disengagement signals and engages them before they go.

Engage

AI Assist enhances human-led conversations with retrieval-backed answers from your approved content, relevance-scored SmartSuggestions and instant chat summaries for sales teams.

Handoff

InstantConnect routes sales-ready prospects to your team in real time. Delivering faster speed-to-lead.

Integrate

CRM and GA4 integrations push leads straight into your stack with full tracking.

Attribute

Attribution and dashboards show exactly what's working and where your leads come from.

Deliver

Performance-optimised to deliver 24/7, with no extra headcount.

Humans stay in control. AI does the heavy lifting.

What our customers say

+36% conversion rate

"I was initially sceptical, having tried several chat solutions in the past without success.

Since launch, we've seen a 36% increase in site conversion -with genuinely incremental leads, not recycled web forms.

SmartChat helps us convert more qualified enquiries from existing traffic at a lower cost than paid search, while delivering a 24/7 human-led experience that matches user intent and our brand.”

Olie Summers | Head of Sales at Scott Dunn

See how SmartChat converts
for teams like yours

It's not about more tools. It's about more incremental leads.

Select Car Leasing

28% increase in qualified site conversions.

Cala Homes

Over 500 additional qualified leads each month from existing traffic.

Panache Cruises

Qualified leads generated at 88% lower cost than paid search.

Built for industries
where performance matters

SmartChat is built for complex, performance-driven sectors where every qualified lead counts. From homebuilders to healthcare, we help marketing and sales teams capture incremental, high-quality leads from the traffic they already have.

Home Builders

Cala Homes generated over 500 additional qualified leads each month from existing traffic.

Estate Agents & Brokers

+25% uplift in qualified website leads (William Pitt Sotheby's International Realty).

Automotive

500+ extra monthly lease enquiries (Select Car Leasing).

Travel

+37% increase in site conversion outside business hours (The Thinking Traveller).

Healthcare

30× ROI following the introduction of SmartChat (New Victoria Hospital).

Movers & Storage

+350 new leads per month (Meathead Movers).

Legal & Professional Services

31% increase in qualified enquiries (USA Corporate Services).

Home Improvement Services

Over 1,000 incremental qualified website leads each month (Fisher Future Heating).

Why SmartChat outperforms the rest

Most chat tools engage visitors. SmartChat converts them, combining Al precision, human persuasion and full-funnel visibility to deliver proven performance.

The Old Way

Forms leak

Bots frustrate

CRO tweaks shuffle the problem

Generic chat stops at conversation

DIy chat teams struggle to scale

SmartChat

Capture visitors showing intent signals before they bounce

AI Assist and trained agents convert 5x more visitors, with accuracy and trust intact

Delivers incremental leads you'd otherwise lose

Connects, converts and attributes

Runs 24/7, Al-optimised and configured for scale, with no extra headcount

SmartChat doesn't just chat. It converts.

Everything built to deliver conversions, not just conversations

SmartChat combines predictive AI, AI Assist and human-led persuasion to turn missed clicks into measurable conversions.

SmartTargeting

Identifies when visitors showing disengagement signals are about to leave, capturing conversion opportunities before they drop.

AI Assist + Human Persuasion

Prospects are far more likely to share contact details with a real person. AI Assist ensures every conversation is fast, accurate and on brand.

InstantConnect

Sales-ready prospects are routed to phone instantly, supported by SmartSummaries for immediate context.

CRM Integration

Leads flow directly into your CRM with complete chat context. Zero manual work, zero gaps.

Attribution & Campaign Tracking

Every conversion is tracked and attributed within your marketing stack, including GA4 and Google Ads - full visibility, zero gaps.

Performance-Optimised Delivery

No setup required. SmartChat runs 24/7, optimised through your existing integrations or the CommVersion dashboard.

94% of our qualified trials turn into long-term customers

Performance-first pricing.
Same power, different pace

Every package includes the full SmartChat system: SmartTargeting, AI Assist–enhanced human chat, InstantConnect, Calendar Booking, CRM integration, attribution, dashboards, all ISO certified and GDPR-compliant.

Choose the package that fits your growth stage and commercial model.

SmartStart
Prove ROl fast

Go live in days, prove results in weeks,
and only pay for qualified leads.

Pay-per-qualified-lead model

No setup or development required

Risk-free trial for qualified businesses

Includes SmartTargeting & InstantConnect

Pay only when it performs

SmartScale
Turn results into growth

Predictable pricing for teams ready to scale performance, not spend.

Flexible options: per-lead or fixed monthly
budget

CRM, Ads, GA4 and Google Ad integrations

Real-time dashboard and optimisation

Ongoing performance reporting

SmartEnterprise Conversion at scale

Built for enterprise brands needing control, compliance, and consistency.

Bespoke fixed-budget or contract pricing aligned to lead volume

Enterprise SLAs and security

Multi-brand, multi-market setup

Dedicated optimisation and account support

25%

More Qualified Leads

5X

Higher Conversion vs Bots

94%

Trial Success Rate

Every click costs. Make every one count.

SmartChat turns your existing traffic into conversion uplift you can prove, and we’ll prove the uplift before you pay a penny.