SmartChat is the next step of live chat!
We’ve built this solution to use buyer behaviour and online triggers to engage high-intent traffic 24/7 with the right messaging, qualifying and recording leads for sales teams to convert into a happy customers.
SmartChat has been built specifically for lead generation and uses visitor behaviour and smart triggers to engage the right people with the right message at the right time.
Yes. SmartChat has been built to be deployed on all website platforms such as Wordpress, Squarespace, Wix, Drupal and more. SmartChat is deployed by adding a code snippet to the header or footer of your website's code.
A qualified lead will look different for every business. This is defined during onboarding to ensure SmartChat qualifies the right website visitors into leads ready for sales teams to engage.
A qualified lead will contain all contact information required to make contain and progress the lead towards an opportunity to make a sale. Information such as name, email, phone number and request details.
All leads are emailed to the delegated email address(es) with full lead information and a transcript of the entire chat. These can also be integrated with your existing CRM platform.
Yes. CommVersion offers a 24x7 managed Live Chat service. That means CommVersion's trained agents are always ready to take chats on your website whatever the time of day or day of the week.